Our Nurse Practitioners can treat many acute problems and our nurses can also treat many chronic illnesses. We can always offer you an appointment with a nurse or a doctor within two working days. If you prefer a particular time or person we will try to help, but you may need to wait longer. The doctors have other commitments, so your own doctor may not be available every day.
We always have appointments available both at short notice (within 24 hours) and in advance (up to one month). In order to provide this high standard of accessibility we release our appointments a month in advance. One-third of appointments are bookable as soon as they are released, one-third are bookable one day in advance and one-third are bookable on the day.
We have trialled many different systems over time and believe that this system offers the best balance between allowing patients to plan ahead and allowing people to see the doctor as soon as possible after they decide that they want to make an appointment.
Appointments for on the day and one day in advance can be booked from 8.30am. If you are planning to book an appointment in advance, please telephone at another time of the day to avoid congestion on the phone lines.
Can we solve your problem by phone? The nurses, health visitors, pharmacists, midwives and doctors all give telephone advice. Calls to the practice are recorded.
If you cannot attend an appointment for any reason please inform us as soon as possible by either replying to the 2 way text message or telephoning the surgery in order for us to give the slot to someone else.